Junior Product Consultant  

You will be responsible for maintaining customer’s retention rate by responding promptly to customer’s inquiries and complaints. Your job description will mainly entail, but not limited to:

• Responding to customer’s complaints, determining the cause of the problem, as well as selecting and explaining the best solution to solve the problem
• Coordinating with other sections with regards to customer’s needs and requests
• Collecting customer’s feedbacks and analyzing customer’s needs
• Analyzing customer’s experiences and insights to come up with improvement suggestions and initiatives
• Manage payroll and facilitate payroll computation & processing

• Bachelor’s degree in Accounting, Finance or Information System
• Excellent oral and written communication skills
• Excellent analytical and problem-solving skills
• Positive, can-do attitude is a must
• Pleasant personality and appearance
• Highly motivated to learn and have the ability to learn new concepts quickly and apply them to assigned tasks and responsibilities
• Ability to think and work as part of a team, to integrate with others and to show personal initiative
• Have the initiative and the ability to offer new ideas
• Computer literate