Technical Support Representative  

FWD BPO is a Business Process Outsourcing (BPO) company situated in Mandaue City, Philippines. We partner with businesses from various industries such as Transport, Health and Beauty, Food, Retail, and Finance, supporting Australia, North America, UK, and Asia Pacific. With our people and our technology, we offer convenient, cost-effective, and customized solutions developed to increase sales and drive customer engagement. These solutions include: * Outbound and Inbound Sales * Customer Care * Technical Support * Back Office Support * Lead Generation, * Website and Application Development As a driver of growth, we aim to give a fresh take on what the BPO industry is all about --- that it allows you to do more with your time, resources, and with your career or business as a whole. Our people is our greatest asset. And here at FWD, we are always looking for highly-motivated and awesome individuals to add to our existing pool of agent and non-agent talent. We cater to college undergrads, fresh graduates, career shifters, and anyone who’s looking for a better career landscape. Here’s just an overview of what to expect once you are a part of our team: 1. Competitive Salary Package 2. Convenient Location 3. Fun Company Culture 4. Guaranteed Career Growth OUR MISSION VISION Vision As a premier BPO in the Philippines, we propel global brands to reach growth and innovation through our world-class highly skilled workforce. Mission Our mission is to deliver high value service to meet our client's needs with superior business performance and market leadership. We champion the inclusive growth of our employees, partners, shareholders, and community as we push for sustainable solutions and market excellence.