Data Entry Administrator II | Quezon City | Night Shift  

Principal Responsibilities

• Responsible for reviewing reconciliation reports and making the necessary adjustments in the NCO or client system to balance the patient accounts.
• Reactivate and/or close accounts in accordance with the guidelines set by each client.
• Collate, organize, and standardize raw data provided by clients in order to create detailed reports for operations to include site performance reports.
• Create performance reports per agent and per team based on the key performance indicators (KPIs).
• Responsible for accurately integrating and collating data from multiple sources to create one comprehensive performance dashboard for the clients.
• Create report templates for new and non-standard reports containing all requirements requested by clients.
• Generate ad-hoc reports for management and/or clients when requested information is not included in standard system reports.
• Create and maintain up-to-date documentation of work instructions and procedures for completing all assigned reports.
• Closely coordinate with the various branch offices and resolve data accuracy issues encountered in generating their reports.
• When requested, analyze, identify, and present trends in a report for the branch/client.
• Participate in calls with internal clients to discuss reporting requirements and issues.
• Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
• Track and provide daily and weekly reporting for all reporting tasks processed and completed for each branch.
• Meet daily, weekly, monthly productivity and quality targets set by the company.
• Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations relating to job duties.
• Knowledge, understanding, and compliance with company policies and procedures.
• Maintain knowledge of functional area and company policies and procedures.
  • Provide feedback to management concerning possible problems or areas of improvement.
  • Make recommendations to implement improved processes.
  • Perform other duties as assigned by management.

• High School Diploma required. Bachelor's Degree or undergraduate, with relevant work experience preferred.
• 6 months of related/reporting experience required. 1 year of related/reporting experience preferred.
• Knowledge of accounting principles and/or working insurance accounts is preferred.
• Knowledge of File Transfer Protocol (FTP) and Disk Operating System (DOS) a plus.
• Proficient personal computer skills to include database administration and advanced knowledge in Microsoft Excel specifically formulas and pivot tables. Ability to create macros is a plus.
• Excellent communication skills, both written and verbal and an ability to correspond to internal and external clients in a clear and concise manner.
• Excellent data analysis and problem-solving skills.
• Strong mathematical ability and analytical thinking skills.