Mobility Specialist | Logistics
Euroasia Executive Search, Inc.
- Biñan, PhilippinesLaguna Technopark, Biñan, Laguna, PhilippinesBiñanCalabarzonPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-02-06T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Provide excellent customer service to all Corporate Client employees relocating into and out of a given country through the provision of administrative support, including immigration and tenancy-related.
- Liaise with Assignees/Corporate Clients, coordinate services and gather necessary information or documentation to complete services.
- Liaise with landlords and realtors on tenancy/maintenance issues, coordinate contractors to repair as required, proactively update transferees on tenancy issues and ensure all tenancy related issues are dealt with quickly and efficiently and escalate to account manager where required.
- Attend meetings at employee homes for major tenancy issues, including proactively arranging meetings and filing summary reports in regard to major tenancy issues.
- Review offer letters and tenancy agreements, liaise with client appointed legal team, liaise with realtors, and generally proactively assist the review, amendment and signing of lease documents.
- Attend move in and/ or move out inspections, ensure realtor has completed utility connections/disconnections, liaise with shipping company, complete inspection reports, take photos, liaise proactively on reinstatements, create/update/ close out immigration & tenancy files and update systems.
- Update employee files with hard copy and soft copy documents, input assignee data into system, run monthly immigration & tenancy reports, actively identify and notify on upcoming visa & lease expiry.
- Compile summary reports for presentation to clients, including but not limited to checking of employee details eg. ID numbers, cost centers, passport details, visa expiry dates, rent values, changing government rates and other ad hoc payments associated with housing costs. Assist Expense Management Specialist with payment and deposit vouchers regarding tenancy items.
- Review immigration documents and forms, liaise with assignee and client HR, liaise with Immigration vendors, and proactively prepare and review immigration documents.
- Coordinate with internal teams on pick-up & delivery of documents, and handling of cases in the absence of Immigration Specialists.
- Update company systems with service process information as well as assignee information when obtained. Track visa ends dates and prompt team leaders & account managers, and client HR periodically on upcoming visa expiries.
Kualifikasi Minimum
- At least a Bachelor’s/College Degree in Marketing, Business Administration or related course
- At least 2-3 years’ experience in customer services. Experience in coordinating with shipping lines/logistics company is preferable.
- Exceptional interpersonal skills and ability to build collaborative relationships with multiple and diverse stakeholders.
- Highly organized, analytical and with strong attention to detail.
- Proficient computer skills (MS Word, Excel, PowerPoint, Outlook, Publisher or equivalent.
- Strong communication and presentation skills.
- Cultural sensitivity and awareness.
- Ability to work in a fast-paced, high-pressured environment.
- Solution-oriented approach to problem solving and decision making.
- Confident can-do attitude and a willingness to support stakeholders in effectively doing their job.
- Must be willing to work in Binan, Laguna
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Laguna Technopark, Biñan, Laguna, Philippines
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Tentang Euroasia Executive Search, Inc.
The EESI Advantage
Experience: Benefitting from EuroAsia Manpower Services' 30 years of experience in recruitment, EESI brings pragmatic and adapted solutions for every HR management concern.
Professionalism: We are defined by the relationships we build with our clients. We are proactive in ensuring that the search stays on schedule and the client is satisfied with the quality of the overall recruitment process.
Network: We bring in a strong network of candidates and a wide range of manpower: from regular employees to executives and from local to international profiles.