Project Manager (Publishing)  

Job Summary

• Customer Relations Management
• Manage project from its assessment to delivery
• Establish project quotations and budgets
• Ensure company quality standards in projects

Duties & Responsibilities

1. Oversee projects

• Receive projects from clients
• Ensure proper preparation of materials. Maintain control of all files and other work products according to company standards
• Ensure delivery of project files and invoices to the client

2. Project Planning

• Establish project structure and workload according to acquired expert knowledge on pre-press solutions
• Coordinate and collaborate with Production department Team Leaders
• Establish project planning via capacity planning meetings
• Monitor project advancement according to project planning

3. Quality Management

• Responsible for quality before client delivery
• Ensure final quality reporting
• Ensure quality issues before delivery are reported and solved

4. Customer Relations Management

• Management of client e-mails. Maintain pro-active communications with client
• Manage client complaints. Communicate solutions.
• Project billing. Prepare billing details and attachments for invoicing
• Deliver project files and invoices to the client

Qualification Guidelines

• At least a Bachelor’s Degree in any course
• At least 3 years of working experience in project management. Must have at least 5 years’ experience in any typesetting related industry
• Knowledge in publishing/pre-press solutions for print & digital content
• Knowledgeable on typesetting functions of ADOBE Indesign (Print and digital)
• Knowledgeable on ADOBE Acrobat
• Basic knowledge on typesetting functions of Microsoft Word
• Basic knowledge on structured typesetting workflow involving XML
• Must be business fluent in English
• Knowledge on other ADOBE Creative Cloud Applications e.g., Illustrator and Photoshop
• QuarkXPress, Frame Maker, 3B2 are optional
• Familiarity with CSS, XML, HTML, XHTML, XAML, XSLT, java Script, etc. also optional