Customer Service Representative (CSR)  

eData Services is an American owned and operated Health Information Management Company that has been in business for more than 15 years. We employ nearly 600 medical professionals including dozens of Medical Doctors and hundreds of Registered Nurses. We also employ Dentists, Pharmacists, Psychologists, and Registered Physical Therapists. We deliver customized services to over 500 clients throughout the United States; 24 hours a day, 7 days a week. Our services include: • Medical Record Summarization • Dictation Transcription (Medical and Legal) • Medical Report Editing • AMA Impairment Ratings • Comprehensive Medical History Taking by Telephone • Depo Summaries • Incoming Mail Processing • EHR Data Entry • Utilization Review • Live, Real-Time Virtual Scribe Services during Exam Encounters • Live, Real-Time Virtual Medical Services • Insurance Eligibility, Benefit, and Coverage Verification • Claim Denial Appeals and other EOB issues • Securement of Treatment Authorizations • Patient Scheduling • Patient Appointment Reminder Calling • Billing and Collections • Preparation and Transmission of Referral Letters • Computerized Physician Order Entry • Incoming Telephone Call Handling • Full Telephone Receptionist Services • Lunch Hour Telephone Coverage • Claims Submission • After Hours Telephone Coverage • Patient Inquiry Handling We are HIPAA compliant and adhere to all Federal and State laws governing the security of Protected Health Information. All work is exchanged with our clients through encrypted internet connections. We utilize secured Microsoft Azure Cloud and on premise servers to ensure redundancy, speed, and security. eData’s head office is located in Beverly Hills, California. Our center of operations is located in Taguig.