Team Lead - Customer Care
Diavox Network Inc.
- Makati, Philippines, 2241 Chino Roces Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- PHP 26.000,00 - PHP 28.000,00 / bulanPHP260002800026000MONTH
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2018-01-25T16:00:00+00:00Deskripsi Pekerjaan
We are looking for highly motivated individuals who are willing to take on various tasks such as:
- Manage day-to-day operations of the team
- Develop a strategy to ensure the team will reach their goals for the prescribed period
- Generate reports and timelines
- Provide one-on-one coaching to team members
- Develop and enhance strengths of team members
Kualifikasi Minimum
All applicants must have excellent English communication skills- speaking and writing.
- Team Lead experience in BPO industry (minimum 2 years)
- Experience in Customer Service
- Good organizational skills
- Advanced knowledge of Microsoft applications
- Willing to work Pacific Time Zone (PT)- Mondays - Fridays
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Performance Bonus
Transportation Allowances
Free Lunch or Snacks
Medical / Health Insurance
Keahlian yang diperlukan
- Sales and Marketing Knowledge
- Communication Skills
- Coaching
- Performance Management
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 2241 Chino Roces Avenue , Makati, Metro Manila, Philippines
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Tentang Diavox Network Inc.
Diavox is an internationally recognized company focused on developing cutting edge voice processing solutions. Our flagship products are Interactive Voice Response Systems (IVRS) and Hospitality Media Gateway with Voice Messaging Solutions (HMG). DiaVox designs, develops and distributes high quality voice processing products to corporate end-users, government facilities and telephone companies in the international marketplace. Diavox provides strong customer support infrastructure across all platforms which have helped develop end-user confidence in the Diavox product line.