Customer Service Representative (CSR)
Diavox Network Inc.
- Makati, Philippines2241 Chino Roces Ave, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- PHP 18.000,00 - PHP 22.000,00 / bulanPHP180002200018000MONTH
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-10-24T16:00:00+00:00Deskripsi Pekerjaan
The primary function of the Customer Service Representative (CSR) is to communicate with our customers and provide information about our products.
Sample tasks include:
- Outbound appointment setting through our online portal
- Updating of database through our online portal
- Answering customer inquiries
- Advising customers if there are any changes/ updates with regards to our products and services
- US based account (Pacific Standard Time) Mondays - Fridays
Kualifikasi Minimum
We are looking for individuals who have excellent English communication skills- speaking and writing.
- Must have experience in the BPO industry of at least 6 months
- Must have experience in Customer Service
- Sales or Marketing background is a plus!
- Must have basic knowledge of Microsoft applications
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Free Lunch or Snacks
Performance Bonus
Paid Sick Leave
Transportation Allowances
Medical / Health Insurance
Keahlian yang diperlukan
- Customer Service
- Communication Skills
- Data Encoding / Data Entry
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Vokasi (D3)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 2241 Chino Roces Ave, Makati, Metro Manila, Philippines
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Tentang Diavox Network Inc.
Diavox is an internationally recognized company focused on developing cutting edge voice processing solutions. Our flagship products are Interactive Voice Response Systems (IVRS) and Hospitality Media Gateway with Voice Messaging Solutions (HMG). DiaVox designs, develops and distributes high quality voice processing products to corporate end-users, government facilities and telephone companies in the international marketplace. Diavox provides strong customer support infrastructure across all platforms which have helped develop end-user confidence in the Diavox product line.