Customer Service Representative (CSR)
Diavox Network Inc.
- Makati, Philippines2241 Chino Roces Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-02-16T16:15:53.729058+00:00Deskripsi Pekerjaan
The primary function of the Customer Service Representative (CSR) is to communicate with our customers and provide information about our products.
This is a VOICE account- all applicants must be fluent in English.
Sample tasks include:
- Answering customer inquiries (Inbound x Outbound)
- Updating the database through our online portal
- Advising customers if there are any changes/ updates with regards to our products and services
- USA Account (Pacific Standard Time)
- Work Schedule: Monday - Friday. Fixed Schedule.
Kualifikasi Minimum
We are looking for highly motivated individuals who can work with minimal supervision. Applicants MUST have excellent English communication skills- speaking and writing.
- Must have experience in the BPO industry for at least 6 months
- Experience in handling International accounts - plus points!
- Must have experience in Customer Service
- Sales or Marketing background - plus points!
- Must have basic knowledge of Microsoft applications
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Recruitment / Signing Bonus
Performance Bonus
Free Lunch or Snacks
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Life Insurance
Keahlian yang diperlukan
- MS Office
- Email Support
- Customer Service
- Communication Skills
- Data Encoding / Data Entry
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- 2241 Chino Roces Avenue, Makati, Metro Manila, Philippines
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Tentang Diavox Network Inc.
Diavox is an internationally recognized company focused on developing cutting edge voice processing solutions. Our flagship products are Interactive Voice Response Systems (IVRS) and Hospitality Media Gateway with Voice Messaging Solutions (HMG). DiaVox designs, develops and distributes high quality voice processing products to corporate end-users, government facilities and telephone companies in the international marketplace. Diavox provides strong customer support infrastructure across all platforms which have helped develop end-user confidence in the Diavox product line.