Customer Service Specialist
Delbros Group
- Parañaque, Philippines4th Flr. CBW Bldg. 888 Delbros Avenue, Parañaque, Metro Manila, PhilippinesParañaqueMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2019-11-03T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Creates and maintains a master file of customer issues (i.e. request for repair, complaints, etc.) with specifics on the client making the request, date the request was received, nature of request/complaint, and other important details.
- Immediately communicates the customer’s complaints to the team/s or team member/s concerned (including but not limited to Ops Team, Sales Team, AEs, etc.)
- Ensures that customer issues are resolved by the concerned team/s
- Monitors all online postings of items and chassis being sold, and refers to Account Executive all interested clients.
- Monitors and updates tracker based on real time.
- Coordinates with Asset Management Team in checking and monitoring availability of item being ordered, and requests release of items ordered.
Kualifikasi Minimum
- A graduate of any 4-year related course.
- With at least 2 years of work related experience
- Good oral and written communication skills; comfortable speaking with clients
- Organized and detail oriented
- Customer Oriented
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 4th Flr. CBW Bldg. 888 Delbros Avenue
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Delbros Group
The Delgado Brothers (Delbros) Group, has made a name for itself across generations as a pioneer in the logistics industry. The company drive to bring innovation and modernization has brought many firsts into the country, contributing to the growth and betterment of the Filipino people. Presently, the Delbros Group consists of over twenty subsidiaries and member companies both locally and internationally, with interests in Logistics, Leasing, Trading, Real Estate, Technology, Manufacturing and Investments.