Data and Reports Analyst | Pasig  

• Lead the ideation, creation, and launch of KPIs used to drive operational excellence.
• Define, retrieve, and analyze large datasets using SQL, Excel, and other technologies to drive and define operational solutions and approaches.
• Quickly comprehend the business function's process, systems, and underlying data.
• Translate complex data into information that can be easily consumed by leadership to support business decisions.
• Serve as the primary owner of operational data, ensuring its validity, integrity, and accuracy.
• Support capacity planning and headcount requirements through analytical modeling.
• Support the Pasig City Site Leader and cross-functional teams with ad hoc day-to-day queries, specific data requests and general data analysis.
• Support project efforts with data requirements to help ensure successful product launches.
• Work and communicate effectively with internal teams such as Marketing, Compliance, Fraud Product, Finance, Data Analytics, Engineering and Operations – as well as external teams such as a BPO.

• Bachelor’s degree in a technical, business, or analytical field such as:
  • Mathematics
  • Computer Science
  • Statistics
  • Engineering
  • Any related field
• At least 5 years of experience working in a fast paced technology environment.
• Proven data mining and analytical skills using various tools such as SQL, Redshift, Crystal Reports, Business Objects, etc.
• Demonstrated success in using data and metrics to validate assumptions, recommendations and drive lasting positive operational changes and improvements.
• Excellent English communication skills, both verbal and written.

Preferred qualifications:

• Advanced degree (technical or MBA) or equivalent work experience.
• Lean Six Sigma Green or Black Belt Certification.
• Experience leading or supporting structured process improvement efforts.
• Knowledge of the financial services or payments industry.
• Experience with workflow and capacity analysis and planning.
• Exceptional organizational skills.