Enhanced Due Diligence Specialist | For Pooling  

Who we are

Coins.ph is a leading mobile wallet and payments platform in the Philippines that enables anyone, including those without a bank account, to easily access financial services directly from their mobile phone.

Founded in 2014 in the Philippines and serving over 10 million Filipinos, the Coins.ph mobile app provides customers with direct access to banking and digital payment services, including local and international remittances, mobile air-time, bill payments, game credits, and online shopping. Coins.ph is regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever blockchain-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

We envision a world where everyone has access to quality financial services, improving everyday life through convenient, accessible, and approachable products and services.

Who we're looking for

We are looking for Enhanced Due Diligence Specialists to join our Due Diligence Team under the Customer Due Diligence and Protection Group. The successful candidates shall analyze customer and merchant activities and information to ensure that proper due diligence is conducted.

What you'll do

As an Enhanced Due Diligence Specialist, you will:

• Perform customer due diligence and merchant due diligence analysis consistent with Company AML policy and EDD procedures
• Analyze customer transactions and activities; identify and escalate potentially suspicious activity.
• Review due diligence documents submitted and collaborate with internal stakeholders to ensure accurate information
• Assist in creating a control framework for Anti-Money Laundering, Fraud, Know Your Customer (KYC) and other relevant laws and regulations
• Ensure operational processes are sufficient, documented, and implemented such as fraud monitoring, customer due diligence, merchant due diligence, and AML/CFT controls
• Investigate suspected fraudulent or illegal activities and provide recommendations and documentation

Who you are:

• Passionate about analyzing complex cases and optimizing key processes
• Has a minimum of 2 years experience in a KYC related role with exposure and training for AMLA related activities.
• Graduate of bachelor’s degree
• Strong verbal and written communication skills in both English and Filipino
• Knowledgeable in Google Suite programs
• Highly-flexible, able to wear multiple hats, and thrives in a fast-paced work environment
• Thinks fast under pressure and solves problems on the go without being overwhelmed
• Trustworthy and able to protect confidential information with discretion
• Meticulous, detail-oriented, and able to work quickly without supervision
• Discreet and upholds customer privacy and confidential information
• Has a track record for getting things done - drive, ownership, and execution is at the core of our culture