Customer Service Staff
CLC MARKETING VENTURES, CORPORATION
- Nova Quezon, PhilippinesDon Julio Gregorio, Sauyo Road, Nova Quezon city, 1116 Metro Manila, PhilippinesNova QuezonMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-07-12T16:15:07.879531+00:00Ditutup.
Deskripsi Pekerjaan
- Resolve customer complaints via phone, email, mail, or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Cancel or upgrade accounts
- Assist with placement of orders, refunds, or exchanges
- Advise on company information
- Take payment information and other pertinent information such as addresses and phone numbers
- Place or cancel orders
- Answer questions about warranties or terms of scale
- Suggest solutions when a product malfunctions
- Handle product recalls
- Attempt to persuade customer to reconsider cancellation
- Inform customer of deals and promotions
- Sell products and services
- Utilize computer technology to handle high call volumes
- Work with customer service manager to ensure proper customer service is being delivered
- Close out or open call records
- Compile reports on overall customer satisfaction
- Handle changes in policies or renewals
- Assist in touring visitors both from commercial and corporate sales
- Generation of weekly reports to be submitted to the Office of the President
Kualifikasi Minimum
- A graduate of any 4-year course preferably with technical background
- Has a pleasing voice quality
- Patient and resourceful
- Willing to learn
- Willing to work in Sauyo Novaliches Quezon City near Mindanao Avenue
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- Don Julio Gregorio, Sauyo Road, Nova Quezon city, 1116 Metro Manila, Philippines
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Tentang CLC MARKETING VENTURES, CORPORATION
CLC Marketing Ventures, Corporation is one of the leading metal based furniture business and markets a wide variety of furniture products related to home and office interior architecture, hotel-restaurant indoor and outdoor furnishings, and children’s furniture all over the Philippines.
Likewise, CLCMV exclusively distributes in the country first-class home and office furniture lines and excellent furniture for infants imported from the best markets in China, Taiwan, Malaysia, Thailand, and Turkey.
Over the years, CLCMV is able to expand its operations locally and abroad. In its more than 30 years of doing business, CLCMV prides itself for being one of the few local manufacturers able to penetrate the upscale Asian markets, particularly Japan. The company, through its customer-driven culture and market segment-focused approach, aims to maintain its niche as a preferred provider of high-quality, affordable furniture products