Customer Solutions Officer | The Fort Site  

• ​Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience
• Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
• Processing of Online banking transactions which include financial entries & data maintenance
• Identify sales opportunities to further enhance Citi's client relationships

CBCPS may assign candidates to different businesses based on candidate profile, available openings & business need.

By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.

• Has work experience in an international BPO/Call Center setting
• HS grad with 1 year BPO experience / Fresh Grads are also welcome to apply
• Above Average English Communication Skills
• Amenable working on shifts, holidays, weekends & overtime
• Applicants should be Filipino citizens or hold relevant residence status
• Applicants must be willing to work in Makati City or Bonifacio Global City.

We are urgently hiring for our August classes. Apply now and you can start soon!