Operations Officer  

Key Responsibilities
1. Ensure proper reconciliation of partner related transactions and timely resolution of any exception
2. Ensure timely payment and settlement activities to include:

• Validation of customer instruction to ensure compliance with both internal and external policies
• Execution of transactions coursed through the core banking system
• Understanding of the SWIFT framework to ensure contingency in case of need for manual workaround
• Oversight on both inward and outward fund transfer and reporting to Treasury Front Office

3. Handle loan and deposit administration activities to include new accounts, drawdown, rollover and
preparation of daily fund movement
4. Processing and validation of charges payable to various partners
5. Support tests related to system enhancement
6. Ensure proper management of bank data to include customers, partners and various channels
7. Ensure BAU is achieved and service level agreements are observed
8. Ensure security controls are in place, compliance with both internal and external regulations is adhered to
and operational risk is minimized.
9. Participate in other operational function as required

Qualifications:
1. Bachelor’s Degree in Management, Finance, Economics or other Business related courses
2. Minimum 3 years banking/financial services experience

Required Competencies and Skills:
1. Strong financial background
2. Strong sense of initiative and work ethic
3. Strong interpersonal and communication skills
4. Decision making capabilities
5. Ability to train other team members
6. Understanding of bank products and services