Customer Service Representative (CSR)
Castle
- Detroit, United States2831 E Grand Blvd, Detroit, MI 48211, USADetroitMichiganUnited StatesUnited StatesTELECOMMUTE
- US$400,00 / bulanUSD400MONTH
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
The CSR's duty is to help our Account Managers in the US create the best possible experience for the owners and tenants of the rental properties we manage. The two areas of responsibility are;
- Customer service
- Answering calls;
- Responding to support tickets;
- Clerical tasks
- Writing leases;
- Making rental listings;
- Following up with contractors for maintenance issues;
Kualifikasi Minimum
- Flawless written and spoken English;
- Punctuality and timeliness;
- Empathy;
- Positivity;
- Ability to continuously improve;
Other details:
9 AM to 5 PM, Monday-Friday
$200 every two weeks
Unlimited time off - but use it responsibly!
Fasilitas dan Tunjangan
- Work from Home
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- 2831 E Grand Blvd, Detroit, MI 48211, USA
- Industri
- Property Management
Tentang Castle
Castle manages rental real estate using automation and on-demand labor. We bring transparency, efficiency, and outstanding customer service to an industry lacking all three.
We're a growing startup, and we're looking to increase the size of our team in the Philippines to keep up with the increased volume of support. Most of our Philippines team members are in Cebu, but we have a few farther north.