Accounts Receivable Lead - Shared Services
Canva Solutions, Inc.
- Makati, Philippines116 V.A. Rufino Street , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time.
Since launch in August 2014, we have grown exponentially, amassing over 10 million active users across 190 different countries who have created more than 200 million designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of!
The Team
Canva’s Customer Happiness team are the face of a platform used by millions of people every day. With over 10 million active users, we strive to make each and every customer happy. The team interacts with our users to provide and process information in response to inquiries, concerns and requests about Canva and its features. Customer happiness is what gets us up in the morning! Our aim is to provide excellent customer service and to promote this idea throughout the organisation.
About the candidate
We’re looking for people with the passion and hunger to solve problems. You need great attention to detail, and an ability put yourself in other people’s shoes. We need someone who loves challenges and is adaptable to change. Do you want to work within a cross-cultural, customer-oriented organisation? Yes? Then we would love to hear from you!
Are you a fresh graduate? Don't be overwhelmed! This role is also open to fresh graduates and junior candidates!
Your role:
- Account Maintenance of the billing system
- Processing of invoices, credit notes creation and withholding tax forms
- Verify validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers
- Investigate unallocated payments and reconciliation of undeposited funds account
- Manage delinquent accounts and update portfolio with all accounts statuses and date of resolution
- Return internal and external clients’ emails and phone calls in a prompt and professional manner
- Collaborate with other departments to address customer problems and questions
- Assist with the setup and continuous improvement of AR and billings processes following best-practice
- Prepare aging and billing reports for both the Sales and Enterprise Teams
- Support the integration of Salesforce and the transitioning of existing processes onto the platform
- Assistance with month-end close processes and process improvement projects
Kualifikasi Minimum
About you
Attitude: A keen eye for detail, you enjoy upholding high standards of excellence in the services you deliver. Operating in a fast-paced environment you are able to adapt quickly, able to manage team workloads and meet deadlines. You will be self-motivated with a can-do attitude and an ability to work independently. You have excellent communication skills and approach tasks with a constant lens of customer service and continuous improvement.
Also, we’d love it if you have:
- A Bachelor’s/College Degree in Finance/Accountancy or equivalent
- 2-3+ years client relationship management and accounts receivable experience
- Exceptional communication and stakeholder management skills
- A keen eye for detail
- Knowledge of sales and CRM tools, billing systems, and other related software. Experience with Salesforce and NetSuite Oneworld is highly desirable
- Advanced Excel skills (desirable)
Fasilitas dan Tunjangan
- Single Parent Leave
- Gym Membership
- Medical / Health Insurance
- Paid Sick Leave
- Stock Options
- Paid Bereavement/Family Leave
- Free Lunch or Snacks
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Accounting and Finance
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Coherco Corporate Center, V.A. Rufino Street, Legazpi Village, Makati, Metro Manila, Philippines
Tentang Canva Solutions, Inc.
Canva is an online graphic design platform, and is also one of today's fastest-growing organisations in the start-up scene. We create tools that empower the world to design. Our platform combines a drag-and-drop design tool with a stock library of over 1 million photographs, illustrations and imagery. Our mission is to make design simple for everyone. Driven by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Since our launch in April 2013 we have grown exponentially, and the journey has only just begun.
Why join us?
Being part of Canva is being part of a global design revolution. We are driven by direction and passion, fueled by open, collaborative, and like-minded people who aim to make a change in the world. Our work environment is truly unique and unconventional, as we celebrate diversity, productivity, and creativity. We also like to reward our team members with healthy meals every day as prepared by our in-house chef!
Get to know more about our culture and what it's like working at Canva! http://bit.ly/canvaculture
Follow us on Instagram: @canva @canvafusionmnl