Account Coordinator  

Job Summary:

Reports to Operations Team Leader and Operations Manager. Responsible for working with a portfolio of clients assigned to you to ensure all of their advertising and marketing requirements are met in an efficient and timely manner.

Key Responsibilities:

• Organizing your client's advertising requirements within the specified agency/publication deadlines including advertising bookings and supply of advertising material to publications
• Assist clients with any questions they may have regarding Campaigntrack, advertising booking and material supply deadlines, or other general queries regarding their overall marketing
• Where necessary assist your clients in their design requirement that does not allow for online design including promotional and property advertising
• It is important that you remain well informed in the use of CT’s online systems, Campaigntrack and JobTrack
• Hold a high level of expertise in policies and procedures relating to the clients brand, ensuring that you stay abreast of changes and updates to the client’s brand guidelines
• Quality check final high-resolution artwork files for spelling/grammatical mistakes and print requirements in adherence to the client’s brand guidelines
• Provide exceptional customer service at all time and utilize the operations team whenever and wherever possible
• Should any difficult or unknown situations arise, always communicate with the operations team
• As an employee of CT it is your responsibility to ensure you represent CT in a customer focused, courteous manner. Through your attire, presentation, and conduct we rely on you to promote CT as a professional advertising agency

Job Requirements:

• Very organized, able to manage own time
• High attention to detail
• Ability to work to deadlines
• Strives for high-quality levels in work and is always willing to double check final output
• Excellent verbal communication skills
• Positive attitude
• Good communicator
• Well presented