Customer Relationship Management | App Store
Cafe24 Philippines Inc.
- Mandaluyong, Philippines20F The Podium West Tower. 12 ADB Avenue, Ortigas Center, Mandaluyong City, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 3 years ago
2021-04-04T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Handle customer inquiries promptly and professionally
- Handle customer complaints, provide appropriate and effective solutions and alternatives
- Communicate and work effectively with CSR, DEV, and HQ.
- Manage VOC reports
Kualifikasi Minimum
- Bachelors degree or above
- At least 3 years working experience in the ICT or E-commerce industry
- Fluency in English
- Excellent analytical and problem-solving skills
- Strong customer service focus
- Advanced knowledge in the use of Microsoft Office
Preference:
- E-commerce related work experience
- Korean speaker
Fasilitas dan Tunjangan
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Keahlian yang diperlukan
- Processing Information
- Customer Service
- Microsoft / MS Office
Jurusan yang Diminati
- Information Technology
- Management Information Systems
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- The Podium, Ortigas Center, Mandaluyong, Metro Manila, Philippines
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Tentang Cafe24 Philippines Inc.
Cafe24 Philippines has been leading many online business clients to success in the global e-commerce market for the past decade since its establishment in 2008.
We provide a full range of e-commerce services to help clients smoothly enter the global market and scale up.
Services include everything from technical support to online storefront design, overseas marketing and English customer support.
We shorten clients’ path to success through ceaseless innovation, technological development and e-commerce expertise.
Our services are continuously sophisticated in cooperation with Global E-Commerce Platform ‘Cafe24', which directly operates in Korea, Japan, and Vietnam. We also provide professional services through a network of local experts at our global offices including one in the Philippines.
In cooperation with Amazon, Alibaba, Google, Facebook and other global partners, we support clients to achieve maximum performance in global markets.
ㅁ Overseas Offices
Manila, Philippines (since Aug 26, 2008)
Yanji, China (since Nov 14, 2008)
Tokyo, Japan (since Sep 17, 2012)
Hangzhou, China (since April 19, 2013)
Fukuoka, Japan (since April 15, 2016)
Taipei,Taiwan (since Jun 15, 2016)
Ho Chi Minh, Vietnam (Since July 1, 2019)
Headquarters
Ortigas Center, Pasig City
Year founded
2008
Specialties
Development, Design, Global CSR, and Overseas Advertising