Customer Service Representative (CSR)
BUNCH
- Makati, PhilippinesAmorsolo Street , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-10-22T16:00:00+00:00Deskripsi Pekerjaan
Customer Support Representatives at BUNCH are the visible partner of our clients. We work only with global technology startups in a high growth stage. We are offering a career to an empathetic, passionately communicative and outgoing person to join our technology team.
The responsibilities you will have at BUNCH are:
- Engaging with customers and users on chat - occasional inbound or outbound calls
- Responding to email and support tickets
- Ensuring a high Customer Satisfaction level
- Reporting key metrics
At BUNCH we use data to measure performance. You will have no supervisors and every person is accountable for their own results. You will have the opportunity to work with startup/ technology companies in their growth-stage, explore technology, and design your own career.
Apply now and get involved in the next wave of new technology startups.
Kualifikasi Minimum
- Excellent writing, grammar and punctuation skills
- Outstanding empathy levels in chat conversations
- Ready and confident to take (occassionally) calls
- Knowledge of Customer Support Software like Zendesk
- Willing to work on shifting schedule
- Willing to work in Makati
- Willingness to develop a long term career in a high-demand, high-reward environment
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- Amorsolo Street , Makati, Metro Manila, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.