Technical Support Engineer | Iloilo
Brother International Philippines Corp.
- Iloilo City, PhilippinesCischo Building, Delgado St, Iloilo City Proper, Iloilo City, Iloilo, PhilippinesIloilo CityWestern VisayasPhilippinesPhilippines
- PHP 18.000,00 - PHP 20.000,00 / bulanPHP180002000018000MONTH
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2017-12-09T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Provide after sales service to both warranty and out of warranty Brother products
- Conduct in-house and onsite service in accordance with the set KPI’s
- Conduct product installations and product demonstrations to customers as needed
- Conduct rework, reboxing, and refurbishing as needed.
- Provide technical support to Customer Support Group, Corporate Sales, Channel Sales and Authorized Service Providers
- Provide 2nd level telephone support for calls coordinated by the Customer Support Representatives
- Prepare daily and weekly accomplishment reports on repairs
- Conduct customer satisfaction survey for in-house and onsite repairs
Kualifikasi Minimum
- A graduate of Electronics and Communications Engineering or any electronics or computer related courses
- Must have at least 1-year work experience in troubleshooting & repair of any Laser, Inkjet printers, and Fax Machines.
- Basic computer troubleshooting and networking
- Excellent in both oral and written communications
- Patient, highly driven, and highly motivated
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Life Insurance
Medical / Health Insurance
Employee Discounts
Free Lunch or Snacks
Gym Membership
Performance Bonus
Keahlian yang diperlukan
- Technical Skills
- Technical Support
- Computer Hardware Troubleshooting
Jurusan yang Diminati
- Electronics & Communications Engineering
- Electrical Engineering
- Computer Communications [Networks]
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- CISCHO Building No. 2010 Delgado Street. Barangay Mabolo Iloilo City
- Industri
- Information Technology / IT and Services
- Lowongan
- 1 lowongan dibuka
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Tentang Brother International Philippines Corp.
Brother International Philippines Corporation. which was incorporated last 2000 is one of the sales subsidiary of Brother International Singapore Limited. The whole Brother group is under the umbrella of Brother Industries Limited who originated from Japan with head office located in Nagoya. The Brother Group started by providing repair services for sewing machines in 1908. The history began under the motto of “superior quality and diligent service” while core technologies have been accumulated based on the “spirit of independent development” through this history. And we will continue to provide superior value keeping the spirit of ‘At your side’ to place our customers first everywhere and everytime. Brother International Philippines Inc, carries the following products : Fax Machines, Laser Printers, Color Inkjet Multi Function Center, Mono Laser Multi Function Center, Color LED Multi Function Center, Mono Laser Multi Function Center, Home Sewing Machine, Home Embroidery Machines