Customer Care Specialist
Belo Medical Group
- San Juan, PhilippinesBMG Building, 49 Connecticut St., Northeast Greenhills, San Juan City, San Juan, Metro Manila, PhilippinesSan JuanMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Answer phone calls / inbound call support and assisting customers who have particular inquiries or questions
- Answer email inquiries / email support from info@belomed.com pertaining to customer inquiries and questions promptly.
- Forward patient concerns / escalations received and report to the Customer Relationship Officer.
- Regularly check lines and categorize the problems and issues of the customers.
- Provide feedback regularly on the effectiveness and soundness of policies and procedures of the customer service team.
- Provide individualized customer service of high-standard professional level.
- Facilitate the collected competitive information from the callers to monitor business opportunities / customer service improvements.
Kualifikasi Minimum
- Candidate must possess at least a Bachelor's/College Degree , Business Studies/Administration/Management, Human Resource Management, Journalism, Linguistics/Languages, Mass Communications or equivalent.
- Required skills: has the ability to communicate effectively with customers, has the ability to deliver information clearly and accurately, has the ability to logically solve customers concerns and issues, good interpersonal skills, Computer literate.
- Applicants must be willing to work in Greenhills, San Juan.
- Work experience on the said field, an advantage
Fasilitas dan Tunjangan
- Paid Sick Leave
- Paid Vacation Leave
- Paid Holidays
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Medical / Health Insurance
Jurusan yang Diminati
- Education [English]
- English [Mass Communication]
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- BMG Building, 49 Connecticut St., Northeast Greenhills, San Juan City, San Juan, Metro Manila, Philippines
- Industri
- Health / Medical Services
Tentang Belo Medical Group
For 28 years, Belo Medical Group remains the number 1 medical aesthetic ambulatory clinic in the Philippines.It started in 1990, when founder, Dr. Vicki Belo opened her first 44 sqm clinic in Medical Towers, Makati. Belo Medical group has pioneered in so many beauty breakthroughs such as Liposuction, surgical and non-surgical beauty procedures, lasers and more. It’s the first aesthetic clinic in the Philippines to bring Sculpsure, Picosure, Thermilift and Nightlase laser machine.
In 2013, Belo Medical Group became the first ambulatory clinic in the country to have been given international accreditation by the National Accreditation Board of Hospitals and Healthcare Providers. It was then re-accredited in 2016 and still remains the only clinic in the Philippines to get such recognition. This only proves that Belo Medical group is indeed and expert in the industry and offers nothing but the best services.
Belo Medical Group now has 12 clinics in Metro Manila, 1 clinic each in Cebu and Davao, and more to come in the next few years.