Operations Supervisor  

The Operations Supervisor is responsible for establishing an overall process that will produce cost-efficient yet high quality logo designs to clients and contribute to the company’s goal through improved team productivity.

• Plan, supervise, and coach the Art Team as a whole by ensuring the development of artwork quality in line with the company’s standards.
• Be accountable for the implementation of graphic design elements that are part of the large-scale marketing, advertising and creative campaigns.
• Collaborate with business leaders to ensure that processes are aligned.
• Identify areas for process improvements and work with key departments in building solutions.
• Effectively communicate processes to art and other internal departments.
• Maintain staffing levels depending on company requirements.

• At least a Bachelor’s/College degree in Fine Arts and Design, Advertising, Multimedia Arts, Graphic Design, Information Technology, Computer Science, or its equivalent.
• At least 5 years of supervisory/managerial experience.
• Client interface experience.
• Prior experience in a BPO organization is a plus.
• High level of operational and business acumen.
• Advanced skills in in Adobe Illustrator, Adobe Photoshop, and other graphic softwares.
• In depth knowledge in different printing processes like Silkscreen, Debossing, and Transfer.
• Knowledgeable in Microsoft Office applications, especially in Excel.
• Font articulate.
• Expert with the use of Pantone Colors.
• Familiar on a Windows 7.
• Excellent leadership and motivational skills.
• Excellent communication skills, both oral and written.
• Excellent interpersonal skills.
• Time management for self and others.
• Ability to:
  • Multitask.
  • Be detail oriented.
  • Manage and understand the business.
  • Quality management.
  • Coach and supervise.
  • See the business as a whole.
  • Perform change management.
• Well organized, enthusiastic, innovative, and results-oriented.
• Willing to work on graveyard shifts.