Baytech BPO Corporation
Baytech BPO Corporation

Customer Service Representative (CSR)  

Baytech BPO Corporation

 
  • Pasig, Philippines
    Tycoon Centre, Pearl Dr, San Antonio, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • PHP 14.000,00 - PHP 18.000,00 / bulan
    PHP
    14000
    18000
    14000
    MONTH
  • Penuh waktuFULL_TIME

Berakhir 4 years ago

2019-11-09T15:54:45.583069+00:00
Ditutup.

Deskripsi Pekerjaan

We are looking for bright, young talents that are highly trainable to join our Customer Support Team.

A Customer Service Representative is a person tasked to study the needs of its customers and help the company in satisfying them in a timely and cost effective manner. They manage and resolve customer issues that cut across the organization’s departments, including policies, pricing, and product features.

They work closely with the Marketing and Development team to make product changes that will increase the value our products and services give to our customers.

Their tasks are as follows:

  • Answer customers' issues via email and phone call.
  • Communicate with the Marketing and Development team to come up with solutions for customers' issues.
  • Do the necessary research needed to answer customers' queries.
  • Test and replicate the customers' journey within our sites to get to the bottom of the problem.
  • Document issues and solutions for new concerns raised by customers and add it to our customer support knowledge base.

Kualifikasi Minimum

  • At least a High School diploma or a diploma in Marketing, Advertising/Media, Humanities/Liberal Arts, Linguistics/Languages, Mass Communications, or its equivalent is an advantage.
  • At least 1 year experience as a Customer Service Representative.
  • Less than 1 year experience that specialized in Marketing/Business Development or equal is an advantage.
  • Excellent English writing skills.
  • Strong analytical and comprehension skills.
  • Good communication skills.
  • Excellent problem-solving skills.
  • Strong planning and presentation skills.

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus SMA
Respon rekruter ke lamaran
Always
Alamat Kantor
Ortigas Center, Pasig, Metro Manila, Philippines
Industri
Business Process Outsourcing
Lowongan
2 lowongan dibuka
Situs
http://baytech.ph

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Tentang Baytech BPO Corporation

Established in 2016, Baytech BPO aims to provide our clients with solutions that actually work. The team is composed of online marketing professionals with a combined experience of over 30 years in the industry. The rise of e-commerce websites have ballooned over the past decade and as quickly as they are created, they die out just as fast. Setting up an online business we make sure that we create a business for our clients that will actually create profit. Frustrated by our own experience with outsourcing services, we know what it is like to be in our clients’ shoes. That gives us the edge when it comes to anticipating client needs. With Baytech, you can be sure to get the best quality service. Send us an email to know more about our services.

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