Service Delivery Manager for Healthcare
AscenTPro
- Lungsod ng Cebu, PhilippinesCalyx Center, West Geonzon Street, Cebu City, Cebu, Philippines, Lungsod ng Cebu, Lalawigan ng Cebu, PhilippinesLungsod ng CebuLalawigan ng CebuPhilippinesPhilippines
- PHP 75.000,00 / bulanPHP75000MONTH
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2019-12-14T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Coordinate, supervise and accountable for the daily/weekly/monthly activities of team members
- Set priorities for the team to ensure task completion and performance goals are met, such as: Quality, Adherence, Service Level and AHT
- Coordinate work activities with other supervisors, managers, departments, etc
- Identify and resolve operational problems using defined processes, expertise and judgment
- Provide coaching and feedback to team members, including formal corrective action
- Conduct annual performance reviews for team members
- Provide expertise and customer service support to members, customers, and/or providers
- Manage and accountable for professional employees and/or supervisors
- Monitor team and individual performance and implements various strategic and tactical decisions to ensure key performance indicators are met
- Provide perfomance management including coaching to ensure engagement of clinicians
Kualifikasi Minimum
- Minimum experience of 4+ Years in Revenue Cycle Management (RCM) or 3+ years in Healthcare BPO setting
- 2+ years in payer either in Hospital or Pharmacy setting
- 5+ years Manager experience or 10 years as ain payer either in Hospital or Pharmacy setting
- Excellent communication skills are written and oral communication. Must be able to negotiate w/ payers, provider representatives and liaise w/ pharmacy branches on new updates for payer procedurals.
- Excellent skills in MS Powerpoint and Excel.
- Good analytical skills; GB certifications are good to have.
- Experience in creating content, training materials or operational job aids
- Experience in managing teams remotely
- Must be able to adapt to a fast-changing environment and can work w/ minimal supervision especially during extreme pressure situations
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Health and Medical
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Calyx Center, West Geonzon Street, Cebu City, Cebu, Philippines
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Tentang AscenTPro
AscenTPRO (Professional Recruitment Outsourcing) is AscenT’s managed Recruitment & Talent Search arm.
It is focused on providing highly competent, dynamic, and forward-thinking staff in the following Industries: BPOs, Banking, Finance and Insurance Services, Manufacturing and Retail, IT, as well as Healthcare companies. AscenTPRO endeavors to power clients in these fields with a steady and strong pool of qualified front-line, management, and senior executive employees.
AscenTPRO takes Oursourced Recruitment a notch higher by providing consummate expertise in all interactions. Program Leaders in AscenTPRO are dedicated to each vertical, ensuring grassroots knowledge in areas such as Banking, Finance & Accounting, Healthcare, and BPO. This subject-matter expertise is implemented in order to bring goals into reality, as well as facilitate Quality hiring throughput.
Our President & CEO, as well as our Senior Advisor are the same Executives that established IPAMS Philippine Division, a 40-year old company under IPAMS® that specializes in Local and International placement that serves hundreds of multinational companies in the US, Asia, Middle East, and Europe.
Part of our Team’s workflow includes a detailed immersion in your Operations, Methodologies, and Processes in order to ascertain that the solutions we deliver are expertly crafted and tailored to your needs. Our recruitment programs not only focus on meeting numbers and headcount; we also ensure high quality interactions and quick turnaround that translate to better efficiency and faster return of your investment.
We partner with various Institutions, the Academe, and Local Government Units to maintain a steady stream of ready and qualified candidates who will suit your needs. The Company believes that giving back to the Filipino People, through providing Jobs, is our way of creating a niche in the market.