Customer Care Center Acccount Specialist
Amicassa Process Solutions, Inc.
- Makati, Philippines6F Makati Stock Exchange Bldg., Ayala Triangle, Makati, National Capital Region, PhilippinesMakatiNational Capital RegionPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 3 years ago
2021-04-29T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Ensures the timely and accurate processing of post-booking inquiries, requests, and complaints
- Generates information from all available sources
- Coordinates with other units within Amicassa on the early resolution of requests of clients received via phone and emails
- Interfaces with other units of the Ayala Land Inc.
- Monitors and ensures resolution at the committed time of long term inquiries, requests, and complaints
- Conducts baseline analysis
- Replies to buyer's requests within the set turn-around time
- Prepares real-time monitor/report of accounts handled
- Handles other related tasks that might be assigned by Customer Care Leads and Head
Kualifikasi Minimum
- Must be a Bachelor's degree holder in any field
- Must have strong verbal and written communication skills
- Has the willingness to learn the business processes of the company
- Customer service experience in any industry is an advantage
- Willing to work in shifting schedules (with weekends off)
- Amenable to be assigned in Makati Office
Keahlian yang diperlukan
- MS Office
- Attention to Detail
- Customer Service
- Communication Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 6F Makati Stock Exchange Bldg., Ayala Triangle
- Industri
- Business Process Outsourcing
- Lowongan
- 15 lowongan dibuka
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Amicassa Process Solutions, Inc.
Amicassa Process Solutions, Inc. (AMICASSA), is a business process outsourcing company that provides after sales administration support to the Residential Business Group of Ayala Land, Inc. (ALI). The services includes but are not limited to the following: sales administration support - reservations and bookings, customer services, monitoring of billing and collection, buyer’s financing assistance, credit investigation, documentation, transfer and release of titles.