Aquaculture Relationships and Marketing Executive  

About Alune
Alune combines investment, technology, and expertise to change the way aquaculture is financed.

Aquaculture farmers are poorly served by financial services companies, with no dedicated institutions serving a $200Bn+ industry of farmers.

Sustainability and growth in aquaculture must be supported with technology and thought leadership that integrates financial, social and environmental sustainability together.
Alune is solving both of these agendas. We have launched with shrimp farming in Indonesia

Do you want to make dramatic change within aquaculture?
Do you consistently outperform your peers?
Join a high performing, fast-paced team, set on changing aquaculture in a meaningful way.

About the Role
As the frontliner of Alune, you’re responsible for promoting Alune’s value to the farmers. You will take a role in developing relationships with new shrimp farmers partners from across Indonesia. You’ll use marketing and strong interpersonal skills to expand Alune’s farmer and stakeholder network.

As a fluent Bahasa Indonesia speaker, you will be pivotal in representing the Alune brand to our partners and new clients.

Alune strives to lead the way in financing modern, precision shrimp farming and you will be directly responsible for helping us scale our impact on the industry.

This role is full of variety – here are a few things you could be working on:

1. Contacting farmers by telephone to understand how we can best help them
2. Write, use and amend communication scripts to simplify your and your colleagues workflow
3. Understand farmers problems and offer solutions from Alune’s toolkit to support them
4. Answer incoming telephone calls from potential customers
5. Design and support marketing campaigns to make it easier for farmers to engage with Alune’s offering
6. Engage in high detail with shrimp farming and its challenges at an industry and farm level
7. On-board new farmers into Alune’s value offering
8. Obtain farmers’ information including names and addresses
9. Use your interpersonal skills to improve and understand the reaction to your marketing and relationship management approach
10. Log key data points required to improve Alune services
11. Deal with complaints or doubts to safeguard Alune’s reputation
12. Go the “extra mile” to meet relationship management quotas and facilitate future client partnerships
13. Conduct customer and marketing surveys

About You
Essential:

• Have experience in marketing, promotion or sales at least 2 years
• Experience in an agriculture related field. Aquaculture is a bonus!
• Knowledge of aquaculture practices, shrimp farming would be a bonus
• Strong interpersonal skills with a high emotional awareness both in-person and on the telephone
• Natural interested in complexity and solving problems for others
• Have excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• Knowledge of sales and marketing principles and strategies