Customer Service Representative | Non-Voice
ActiveLink
- Makati, Philippines7F Electra House Building, 115 Esteban Street,, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-05-30T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
Customer Service Representative Job Responsibilities:
- Serves customers by providing service information; resolving service problems.
Customer Service Representative Job Duties:
- Lead the Customer Service Team, set up the process to ensure consistent delivery of support to customers.
- Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Prepares service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Kualifikasi Minimum
- BS Nursing and other medical related field is an advantage
- BS Nutrition
- Experience in HMO Coordination is an advantage
Fasilitas dan Tunjangan
Performance Bonus
Work from Home
Lain-Lain
- Attendance Incentives
- Generous Incentives Based on Achieving Key Business Metrics
Keahlian yang diperlukan
- Business Correspondence
- MS Office
- Complex Problem-Solving
- Problem Sensitivity
- Deductive Reasoning
Jurusan yang Diminati
- Social Sciences and BS Nursing
- Communication [Service Management]
- Tourism & Hospitality Management [Tourism Management]
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 7F Electra House Building, 115 Esteban Street,, Makati, Metro Manila, Philippines
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Tentang ActiveLink
ActiveLink is an employee benefits management firm focus on corporate healthcare program. Our thrust is to support corporate clients to administer cost-effective benefits program utilizing technology (www.benefitsmadebetter.com) and customer support.