Senior Reports Developer | SQL, Tableau and Database Creation  

• Conduct data analysis, spot data trends, perform gap analysis, generate reports, and recommend improvements to current business metric collection process
• Produce and deliver tracking and reporting for key KM/SLA’s in the business
• Design key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Agents, etc.)
• Create and maintain efficient and secure systems for recording data and producing relevant documentation.
• Maintain the daily relationship with the business intelligence supplier
• Seek opportunities to drive innovation and process improvement within the reporting spectrum
• Gather and document reporting requirements and ensure alignment with the reports that is published locally, regional and global.
• Maintain reports inventory and manage resource capacity and manage reporting change requests
• Manage on-site and global governance for the purpose of effective and efficient reporting delivery
• Work with process subject matter experts from each functional team
• Provide and assist in designing insightful report views (excel-based or tool-based or dashboards)
• Provide regular and ad-hoc results interpretation to Accenture management as requested
• Utilize data to identify trends and opportunities for improvement
• Work with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements between Accenture, vendors and clients

(EH 1220)

• Bachelor’s degree holder
• Must have at least 5 years of experience in reports development with proven ability to deliver high quality and accurate reports within demanding timescales
• Must have at least 1 year supervisory experience
• Strong experience in data tools and automation (Database creation, Tableau, SQL, and other reporting tools)
• Strong technical and numerical skills with advanced Excel skills
• Strong communication skills (both written and verbal) - ability to clearly communicate complex quantitative analysis in actionable insights