Technical Services Coordinator

Zenith United Electric Corporation

  • Manila, Philippines
    Mezzanine Floor, Le Mar Ben II Bldg., 747 San Bernardo St., Sta Cruz, Manila, Manila, National Capital Region, Philippines, Manila, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 5 months ago and deadline of application is on 27 Jan
Recruiter was hiring 42 minutes ago

Technical Services Coordinator

Zenith United Electric Corporation

Job Description

  • Works closely with the Technical Services Group and salesman on after- sales support.
  • Responds to complaints from customers and give after-sales support when requested
  • Handle the processing of all after-sales orders with accuracy and timeliness
  • Processes warranty claims.
  • Completes the documents required to process the claims, forwards them to the Technical Services Group and follows up.
  • Explains the warranty provisions to salesman and customers.
  • Inform customers and/or salesman of unforeseen delays or problems
  • Monitor the after sales order progress, identify shortcomings and provide solutions.

Minimum Qualifications

  • Candidate must possess at least Bachelor's/College Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Others) or equivalent.
  • At least 1 Year(s) of working experience in the related field is required for this position
  • Preferably 1-4 Yrs Experienced Employee specialized in Engineering - Electrical or equivalent
  • Effective communication skills
  • Organized and extremely customer service oriented
  • Open to Electrical Engineering fresh grads

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Relocation Assistance Relocation Assistance
  • Performance Bonus Performance Bonus

Required Skills

  • Organizing and Planning
  • Record Keeping
  • Clerical Skills
  • Customer Service
  • Time Management
  • Microsoft / MS Office

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Mezzanine Floor, Le Mar Ben II Bldg., 747 San Bernardo St., Sta Cruz, Manila, Manila, National Capital Region, Philippines
Trading Industry
1 opening

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Zenith United Electric Corporation

Zenith United is an importer and reliable supplier of quality electrical, lighting and ventilation products to various industry sectors in the Philippines that started operations in 1977. With over 40 years’ experience in the industry, we have consistently delivered on our promise of providing only quality products and solutions for our valued clients and genuinely care about people. We have more than 250 personnel, several warehouse facilities as well as offices and showrooms in key locations across Metro Manila. We partner with highly reputable global manufacturing companies and work closely with them to introduce and promote their products to the Philippine market. In addition, we also work with over 200 accredited distributors nationwide and serve all major industries in the country. The size, strength and stability of our business means that we can offer stability and genuine career mobility across the organization.