Multilingual Specialist (Mandarin, Japanese and Korean)
- 50 openings
- Preferred Educational Attainment
- Completed associate's degree
- 21 days ago
- Application deadline
- in 9 days
- Recruiter responds
- 80% of the time
- Recruiter last seen
- 6 days ago
- Staffing / Recruiting
- Employment Type
- Full time
- 30,000.00 - 100,000.00 PHP per month
- Office Address
- 45 San Miguel Bldg., Pasig, Metro Manila, Philippines
Sales and Marketing Knowledge
Data Encoding / Data Entry
- Bachelor’s Degree in business OR equivalent experience
- Previous experience in a telephonic, helpdesk, or personal customer contact position is preferred; 1-2 years job related experience
- Ability to resolve customer issues related to operational needs and initiate escalation process
- Ability to provide info to customers in a courteous, polite and professional manner.
- Effective interpersonal written and verbal communications skills
- Strong attention to detail
- Basic PC knowledge, working knowledge of Windows operating systems, Internet and
- mainstream web browsers
- Excellent English communications skills
- Business level fluency in foreign language (both verbal and written): Japanese, Korean, Mandarin
- Provide multi-skill/function type of support through various communication methods.
- Diagnose and resolve problems utilizing department tools, resources, business judgment and expertise, resulting in increased customer confidence with supported products.
- Ensure productivity and quality levels are met in order to meet and exceed customer expectations.
- Customer service orientation; Commitment to providing resolution to customer issues on the first pass.
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
Viventis Search Asia focuses intensely on the heart of each search. Through understanding both client and candidate needs, we tailor-fit our efforts and add value to bridge the gap between both parties. With industry knowledge and experience under our belt, Viventis Search has placed some of the top leaders in some of the most successful companies in their respective industries. At the end of each search, we guarantee successful hiring of candidates and their transition to their new employment.