Multilingual Specialist (Mandarin, Japanese and Korean)

Viventis Search Asia


Vacancy
50 openings
Preferred Educational Attainment
Completed associate's degree
Posted
21 days ago
Application deadline
in 9 days
Recruiter responds
80% of the time
Recruiter last seen
6 days ago
Industry
Staffing / Recruiting
Employment Type
Full time
Salary
30,000.00 - 100,000.00 PHP per month
Office Address
45 San Miguel Bldg., Pasig, Metro Manila, Philippines
Required Skills
Sales and Marketing Knowledge
Problem Sensitivity
Customer Service
Critical Thinking
Communication Skills
Deductive Reasoning
Data Encoding / Data Entry
Minimum Qualifications:
Completed associate's degree
  • Bachelor’s Degree in business OR equivalent experience
  • Previous experience in a telephonic, helpdesk, or personal customer contact position is preferred; 1-2 years job related experience
  • Ability to resolve customer issues related to operational needs and initiate escalation process
  • Ability to provide info to customers in a courteous, polite and professional manner.
  • Effective interpersonal written and verbal communications skills
  • Strong attention to detail
  • Basic PC knowledge, working knowledge of Windows operating systems, Internet and
  • mainstream web browsers
  • Excellent English communications skills
  • Business level fluency in foreign language (both verbal and written): Japanese, Korean, Mandarin
Job Description
  • Provide multi-skill/function type of support through various communication methods.
  • Diagnose and resolve problems utilizing department tools, resources, business judgment and expertise, resulting in increased customer confidence with supported products.
  • Ensure productivity and quality levels are met in order to meet and exceed customer expectations.
  • Customer service orientation; Commitment to providing resolution to customer issues on the first pass.
Perks and Benefits
Time Off
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Bereavement/Family Leave
  • Maternity & Paternity Leave
  • Single Parent Leave
About Viventis Search Asia
Viventis Search Asia focuses intensely on the heart of each search. Through understanding both client and candidate needs, we tailor-fit our efforts and add value to bridge the gap between both parties. With industry knowledge and experience under our belt, Viventis Search has placed some of the top leaders in some of the most successful companies in their respective industries. At the end of each search, we guarantee successful hiring of candidates and their transition to their new employment.


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