Greenlight Coordinator

Uber Indonesia

Is a verified Kalibrr employer

3 openings
Preferred Educational Attainment
Graduated from college
2 days ago
Application deadline
in a month
Recruiter responds
63% of the time
Recruiter last seen
2 days ago
IT and Software
Employment Type
Full time
Office Address
UOB Building, M.H. No.Kav 8-10,, Jalan M.H. Thamrin, Tanah Abang, Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10230, Indonesia, South Jakarta, Indonesia, Central Jakarta, Indonesia
Minimum Qualifications:
Graduated from college

  • Graduated from college
  • Must have have a Bachelor’s degree with 1-3 years of relevant experience
  • Demonstrated background in solving complex customer problems
  • Customer support team management experience strongly preferred
  • Previous sales experience highly preferred
  • A problem solver. You’re ready to tackle complex customer problems without hesitation.
  • A mentor. You're able to guide and coach your team to improve performance effectively.
  • Independent. You’re ready to manage a multiple branch offices while balancing multiple priorities.
  • Analytical. You use metrics and data to guide and drive your decisions.
Job Description
  • Support the daily operations through operational oversight and analysis
  • Handle escalations of more difficult support interactions
  • Manage scheduling, attendance, and general administration of Uber Experts
  • Train, coach, and guide Uber Experts to drive quality and efficiency metrics
  • Own facility issues such as supplies, utilities, and branding
  • Improve processes on behalf of Uber Experts and partners
  • Actively contribute to the Greenlight program through project work
About Uber Indonesia
Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers. From our founding in 2009 to our launches in hundreds of cities today, Uber's rapidly expanding global presence continues to bring people and their cities closer.

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