Service Supervisor - Cebu

Thermovar Pipes Sales and Service

  • Cebu City, Philippines
    Doors 111-112, MGA Arcade, A. C. Cortes Ave, Mandaue City, Cebu City, Central Visayas, Philippines, Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
  • 13,500.00 - 15,000.00 PHP / monthPHP13,500.0015,000.0013,500.00MONTH
  • Full time
Posted 2 months ago and deadline of application is on 29 Sep
Recruiter was hiring 10 hours ago

Service Supervisor - Cebu

Thermovar Pipes Sales and Service

Job Description

The Service Supervisor must be a capable leader, with the ability to organize, train and supervise personnel. He must be capable of managing his service team including shop assignments, personnel and standards of performance and work output to satisfy customer's service needs.

Duties and Responsibilities:

  • Supervise and control workload of service technicians.
  • Schedules service work according to priority and maintains an orderly flow of work.
  • Handles customer complaint to problems pertaining to service and repair work.
  • Maintains in good condition all service tools and service vehicles.
  • Responsible for keeping shop area clean
  • Responsible for the safety of service technicians and maintaining a safe working environment in the shop area.
  • Orders and maintains adequate supplies and parts for service team inventory.
  • Listens to problems of service team and works out satisfactorily or brings problems to Management for possible solutions
  • Helps service personnel diagnose troubles if they do not know the problem or cannot find it.
  • Manage Service and Project Management Department

Skills and Talents

  • Requires organizational ability and systematic timing.
  • Adequate knowledge of work processes and requirements for both physical labor and shop equipment.
  • Must have a basic understanding of accounting systems and procedures.

Minimum Qualifications

  • Candidate must possess at least a Bachelor's/College Degree, Engineering (Mechanical/Electrical) or equivalent.
  • At least 2-3 years of working experience in the related field is required for this position.
  • Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Engineering - Electrical or equivalent.
  • Good Communication skills. Computer Literate.
  • Hardworking, has a lot of patience and has a passion for Excellence.
  • Willing to do field work
  • Amenable to work in Mandaue, Cebu.

Perks and Benefits

  • Medical / Health Insurance Medical / Health Insurance

Required Skills

  • Problem Sensitivity
  • Operations Analysis
  • Equipment Maintenance
  • Interpersonal Skills
  • Problem Solving
  • Critical Thinking

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Architecture and Engineering
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Doors 111-112, MGA Arcade, A. C. Cortes Ave, Mandaue City, Cebu City, Central Visayas, Philippines
Sales and Marketing
1 opening

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About Thermovar Pipes Sales and Service

Thermovar started operations in 2007 promoting thermoplastic (PPR and HDPE) pipes as alternative “green” piping materials that are cost efficient and long lasting. Thermovar leverages its technical roots to strengthen its core advantage -- engineering know-how in pipe sizing, layout and optimization, and fusion methodologies. Thermovar has four primary divisions: PPR Pipes for Hot and Cold Water, Hydrovar PE Pipes for Pressurized and Chilled Water, Exodura HDPE Pipes for Drainage and Sanitary, and Wavin HDPE Pipes for Waste, Soil and Vent. Thermovar continuous to deliver outstanding products as well as technical support to landmark projects in the Philippines, such as Rockwell's The Grove, Hamilo Coast, Ayala's UP North Science, Ayala's Meranti, and more. Thermovar also conducts training for site engineers and workers, sharing standards and methodologies to the industry.
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