Call Center (Jakarta)
TaniHub Group
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Provide appropriate solutions and alternatives within the time limits and limit the risks of customer dissatisfaction
- Provide support to our customers by answering their questions in a proactive, clear and efficient way
- Provide accurate, valid and complete information to the customers
Minimum Qualifications
- Minimal 2 years experiece as call center/ customer service/ operation website
- Having good Communication skills
- Service-oriented and able to work under pressure; a good team player with commitment and initiative; mature, self-motivated, patient, well organized and analytical
- Customer-oriented, with a positive attitude and ability to build effective relationships, able to probe deeply into customer needs to identify less obvious interests or expectations
- Can operate Ms. Office (especially Ms. Excell)
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- South Jakarta, DKI Jakarta, Indonesia
About TaniHub Group
TaniHub is an Indonesian Agriculture-Technology, solving problems in the supply and distribution chain of agriculture produces. Through the platform and network, TaniHub connect farmers with people in the market to enable farmers selling agriculture products with fair price and sustainable quantity.
Established in late 2015 as an on-demand application to deliver vegetables from farms to houses, in July 2016, TaniHub started to become a Business to Business suppliers for all Agriculture Commodities – Fruit, Vegetable, Poultry, Fishery, Livestock. With the support of TaniXpress, inhouse fresh-products delivery fleet, since October 2017 TaniHub expands to wider online channels, reach more SME’s, Restaurants, Resellers, and end users.
TaniHub wants to be the First Choice in delivering agriculture products from farms to market with affordable price, efficient sourcing, and reliable supply chain. The aim is to bring forward Indonesia by giving market access to as many farmers as possible. By building and growing an integrated agriculture marketplace, the technology will benefit significantly to the growth of agriculture ecosystem in Indonesia.