Client Training Coordinator
Refinitiv Asia PTE. LTD | Philippine Branch
- Taguig, Philippines10F 8th Building, 10 Upper McKinley Road , Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Responsibilities:
- Provide assistance and coordination to training requests and class related inquiries from clients via email.
- Assign trainers to new users and to users requesting training through the Helpdesk, Account managers and Client specialists.
- Create and promote the Monthly and Adhoc classroom and webinar schedule, as well as Seminar invites to clients.
- Issue Certificates of Class Attendance to clients.
Minimum Qualifications
Requirements:
- A Bachelor’s degree.
- Computer skills – must be proficient with Microsoft Office, Adobe, Outlook and project management software, e.g. Trello.
- With minimal knowledge on CRM applications or is willing to be trained.
- Prior administrative or client services experience within a corporate organization may be strongly desired.
- A professional and friendly demeanor.
- Have a keen eye for detail.
- Excellent verbal and written communication skills.
- Problem Solver
- Superb Work Ethics
- Can work with minimal supervision
Perks and Benefits
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Gym Membership
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Stock Options
- Performance Bonus
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Required Skills
- Organizing and Planning
- MS Office
- Critical Thinking
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Upper McKinley Rd, Taguig, 1630 Metro Manila, Philippines
About Refinitiv Asia PTE. LTD | Philippine Branch
Refinitiv is one of the world’s largest providers of financial markets data and infrastructure, serving over 40,000 institutions in over 190 countries. It provides leading data and insights, trading platforms, and open data and technology platforms that connect a thriving global financial markets community - driving performance in trading, investment, wealth management, regulatory compliance, market data management, enterprise risk and fighting financial crime.