IT Support Staff (Hybrid Work Setup in QC)  

What You'll Do:

• Network Engineering
  • Provides NA-related solutions for various projects and operational needs.
  • Sets up servers/appliance and work-stations to provide a functional working environment.
  • Sets up a network infrastructure and implements policies/procedures in accordance to the best practices and standards that will support company goals and initiatives.
• Operations and Technical Support
  • Responds to users’ requests for all NA-related concerns.
  • Performs monitoring, investigation, prevention, recovery, and troubleshooting to all NA-related matters.
  • Performs technical-related support and administrative tasks for the department.
• Workplace Technology Maintenance
  • Performs necessary patches and upgrades to network servers/appliance and workstations to maintain its viability.
  • Upgrades and configures application servers in accordance to project or operational needs.
  • Performs regular maintenance and performance reporting to support capacity management.
• Other tasks which may be assigned.

What You'll Get:

• Gross monthly salary of Php 28,000 - Php 42,000, commensurate with skills and assessment results
• Additional monthly allowance worth P2,800
• Hybrid work setup until December 2024
• Bi-annual appraisal and Performance-based rate increase and bonus
• Day 1 HMO benefit, leave credits, 13th-month pay, referral monetary incentive, paid overtime and Philippine holidays
• Fun and youthful working environment that gives its employees chances for career growth

What We'd Like You to Have:

• Must be a graduate of BS Computer Science/ Information Technology/ Electronic Engineering/ other related studies
• With at least 1 year of work experience in IT Systems Infrastructure / Network Development Project
• Adept in using MS Office and Google Workspace (Meet, Docs, Sheet, and Slides)
• Skilled in the ff:
  • Computer and Network Troubleshooting
  • Software installation
  • Windows OS and Servers
  • MacOS
  • LAN/WAN, TCP/IP, Routing and Switching
  • VPN technologies
  • Firewall, Routers and Switches
• Excellent proficiency in the English language, both written and oral
• Amenable to work remotely, on late night shifts and weekends, and can respond to messages with little to no advanced notice during emergency situations

Not required, but very useful:

• CCNA / CCNP Certification

• AWS Cloud Experience or AWS Solutions Architect certification