Bilingual Customer Support Representative | German
Propel RC
- Pasig, PhilippinesTektite Tower West, Exchange Rd, San Antonio, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-10-14T16:00:00+00:00Job closed.
Job Description
- Responsible for managing various customer issues depending on account/project assignment.
- Transactions can be related to client inquiries, technical and product support.
- Ensures delivery of excellent customer service through accurate processing and resolution of customer concerns and requests.
- Answer calls, chat and/or email from customers promptly.
- May handle claims, process management and order management.
Minimum Qualifications
- Bachelor's Degree in any field.
- Excellent written and verbal communication skills in German.
- Technical knowledge (computer and internet) is required, including strong ability in internet navigation, Google drive, and Microsoft Office applications.
- Strong prioritization and task management skills, with great sense of flexibility.
- Ability to maintain professional internal and external relationships that meet company core values.
- Amenable to work in shifting schedule.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 3202-D West Tower PSE Tektite, Exchange Rd. Brgy. San Antonio, Pasig, Metro Manila, Philippines
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About Propel RC
Propel RC is one of the leading manufacturers of remote controlled toys and drones in North America, Europe and Canada. The company was founded in 2006 in the United States and has expanded internationally to 13 countries in Europe, the United States, Canada, with orders being shipped worldwide. We are one of the largest distributors of Radio Controlled products in the category of flight in North America and is becoming a worldwide known brand with the release of the new flagship products.