Client Experience Officer

PRIME Philippines

  • Quezon City, Philippines
    , 1472-1476 Scout Borromeo Street , Quezon City, Metro Manila, Philippines, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
  • Full time
Posted 5 months ago and deadline of application is on 30 Dec
Recruiter was hiring 3 hours ago

Client Experience Officer

PRIME Philippines

Job Description

  • At least a College/Bachelor’s degree in Business Management, Communications, Marketing, Commerce, or any equivalent course.
  • Comfortable speaking on the telephone to foreigners and Filipinos
  • Proficient in the English language and has excellent communication skills.
  • Flexible (can shift tone based on client call)
  • Ability to multi-task and perform in a high-pressure environment.
  • Ability to make effective decisions quickly and efficiently in a deadline-oriented environment.
  • Maintain strong interpersonal and communications skills both internally and externally.
  • Pleasing/pleasant personality.
  • We put high value in someone who has integrity, honesty, and company loyalty.

Minimum Qualifications

  • In-charge of call handling and inquiry documentation for PRIME Philippines
  • In-charge of call handling for GreatWork's clients who will avail of their call handling services
  • Responsible for lead generation and conducting of outbound calls to potential clients
  • Facilitate communication between client and other teams, as needed, to ensure optimum resolution of client concerns
  • Continuously monitors daily tasks and assignments and ensure deadlines are being met and scheduled changes are addressed in a timely manner

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Employee Discounts Employee Discounts
  • Mobile Phone Discount Mobile Phone Discount
  • Gym Membership Gym Membership
  • Performance Bonus Performance Bonus

Required Skills

  • Organizing and Planning
  • Sales and Marketing Knowledge
  • Problem Sensitivity
  • Public Speaking
  • Customer Service
  • Technical Skills
  • Communication Skills

Preferred Courses

  • Hotel, Restaurant & Institution Management [Hospitality Management Track]
  • Communication Arts and BS Business Management
  • Business Administration [Business Management]

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
1472-1476 Scout Borromeo Street , Quezon City, Metro Manila, Philippines
Commercial Real Estate
1 opening

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About PRIME Philippines

Property Interactive Marketing Enterprise (PRIME Philippines) is the fastest growing real estate service company in the country consistently providing effective integrated real estate solutions to developers, investors, occupiers, land bankers and other clients. PRIME has established itself as the number one commercial real estate firm in Quezon City with a portfolio of over 10 billion pesos. With its powerhouse of intelligent strategists, seasoned consultants and award-winning professionals, it is a trusted partner providing competitive services at par with local and global standards. Now as PRIME broadens its horizons, we are looking forward to know professionals with working experience who are in plans of creating a new career path or simply furthering their career. They are driven to achieve bigger successes, share their knowledge, mentor future experts, and lead our high-caliber teams. PRIME offers a competitive compensation and benefit packages to its exemplary people. We recognize that our employees behind the company are integral to our success that is why we give good salary, attractive incentives and big bonuses. Working with PRIME will give you a first-hand experience and introduce you to the exciting landscape of the real estate industry. With a positive company culture, opportunities for personal and career growth and the chance to work with experienced and top-notch professionals, your career here at PRIME is promising.
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