Customer Service Representative (CSR)
- Makati, Philippines
- Full time
Seller Labs is a group of individuals that believe in the power of technology. We love trying new things and creating innovate technology. We love to learn and to teach others what we have learned. We constantly do what it takes to make sure our customers and team members are successful. We recently tied for first place as Atlanta’s Most Innovative Young Tech Start-up of 2015. We have some big ideas, some big dreams and some great people to help make it happen.
We are looking for someone with strong communication and problem-solving skills, that won't shy away from in-person interactions. Aside from helping customers, our team is also used to educate and teach our customers how to best use our suite of products. You’ll be expected to help review documents, provide exceptional support, and quickly adapt in an ever-growing business. This is a great opportunity to work with a top-notch team and dive deep into our day-to-day-operations
- Offer sales and education on all of our products to prospective customers, across various communication platforms -On board new clients
- Maintain high levels of customer satisfaction by resolving issues and reviewing accounts in a timely manner
- Communicate with development team about bugs and/or improvements
- Maintain personal knowledge base of product details and variations
- Proficient in English written (email, online chat, etc) communication.
- Job level
- Fresh Grad / Entry Level
- Job category
- Customer Service
- Educational requirement
- Graduated from college
- Recruiter response to application
- Office Address
- 100 C Palanca St, Legazpi Village, Makati, 1229 Metro Manila, Philippines
- Consulting/Business Services
- 1 opening
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.