Team Lead | Night Shift


  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Recruiter was hiring 15 hours ago

Job Description

  • Manage and lead a team of 10-25 employees
  • Support Travel Support Team and employee management which includes coaching, mentoring and training, and at the same time keeping the Director of Travel Support updated on the team’s performance
  • Communicates concerns and policies among management and team members.
  • Assists Travel Support Team with hiring processes and new team member training
  • Conducts bi-weekly team meetings to update team members on best practices and continuing expectations.
  • Mentoring and Training of the travel support team based on QA findings ●
  • Daily team huddle to share overall direction for the shift

Minimum Qualifications

  • Have spent 3 to 5 years of your career managing employees
  • Graveyard shift
  • Have a good working knowledge of international and domestic flights, hotel booking and ticketing
  • Great at managing people, and have proven skills in leadership
  • Amenable to work schedule rotations, including working on holidays
  • Interviewing, Hiring and Recruitment Skills
  • Employee Training Experience, Customer Service Skills
  • Product Knowledge in the Travel Industry is a plus!

Night Shift!

Jobs Summary

Job level
Associate / Supervisor
Job category
Hospitality and Tourism
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
6th Floor, OPL Building
Consulting/Business Services
1 opening

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About Penbrothers

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With 9 offices in 3 locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.
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