Operations Supervisor


  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 2 months ago and deadline of application is on 18 Jun
Recruiter was hiring 2 days ago

Operations Supervisor


Job Description

Leads the day-to-day operations and ensures that the core KPI targets are achieved.


  • Monitors the creation and timely resolution of
  • incidents related to Operations.
  • Monitors all incidences beyond SLA and reviews the process flows and leads the team in identifying root causes of issues and generate preventive and corrective action plans.
  • Responsible for day-to-day functional supervision of team members, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group.
  • Reviews the daily achievement of the capacity targets for Inbound, Outbound and Returns.
  • Provide or pull-in resources as necessary to ensure that the monthly capacity targets are achieved.
  • Perform thorough investigation and document inventory discrepancies.
  • Supervises and coordinates the taking of periodic physical inventories.

Minimum Qualifications

  • Possesses a Bachelors Degree in Management, Engineering or equivalent.
  • Minimum 2 year of working experience in ecommerce, warehousing and logistics.
  • Excellent verbal and written communication.
  • With at least 1 year experience in leading or supervising a team
  • Has Experience in Warehouse Management, Resource and Manpower Planning and Forecasting.
  • Has ownership and the ability to coach, facilitate and train the team.
  • Experience working for Lazada, Zalora, and Shopee is an advantage

Jobs Summary

Job level
Associate / Supervisor
Job category
Supply Chain
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
6th Floor, OPL Building
Consulting/Business Services
1 opening

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About Penbrothers

Penbrothers opened its doors in December of 2014 in Manila with the hopes of connecting the world to the Philippines, and the Philippines to the world. Penbrothers was born from a need to meet a new demand and opportunity generated in the startup community, mainly, the co-working sector, with an innovative approach to remote working, offering manning and payroll solutions, beyond a shared working space. Over the last couple years, Penbrothers has successfully expanded into 3 offices and housing over 40 international and local startups, organizations, and entrepreneurs. This is the Penbrothers ecosystem and where companies use the space to grow, scale, and engage collectively. Penbrother clients has access to services such as talent management support for employment, payroll, and tax compliance, as well as manning services for the whole recruitment and onboarding process. Cost advantage is the principal value at Penbrothers. By understanding the challenges startups constantly face and the reasons to their failures, Penbrothers sought out an action to aid expanding organizations with talent management and manning services so that clients can concentrate on their business to the core.
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