Senior Software Implementation Technology

Paket ID

  • West Jakarta, Indonesia
    2503, Neo Soho Residence Lt. 25, Podomoro City, Jalan Letjen S. Parman Kav. 28, RT.3/RW.5, Tanjung Duren Selatan, Grogol petamburan, West Jakarta, DKI Jakarta, Indonesia
    West Jakarta
    DKI Jakarta
    Indonesia
  • Full time
Posted a month ago and deadline of application is on 31 Oct
Recruiter was hiring 4 days ago

Senior Software Implementation Technology

Paket ID

Job Description

  • Project management of client deployments while engaging with key stakeholders to ensure we meet our timelines
  • Deployment product into client environments, leveraging internal resources when necessary
  • Work with product teams to identify product inefficiencies, map out issues, prioritize and work to resolve them with the appropriate teams
  • Work with cross functional teams to incorporate product feedback from end users back into our solution roadmap
  • Create and maintain product and operational related issues log, reporting on status as required by program structure
  • Be the client expert, understand their IT/ Software business functions and processes, communicate their needs to product teams
  • Help to build and improve the implementation, training methodologies and the tools needed future implementations

Minimum Qualifications

  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Min: 3 yeras of experience implementing enterprise software
  • Experienced working in a dynamic environment with startup mentality
  • Solid knowledge and understanding of SaaS implementation processes
  • Strong communication and client-facing skills

Perks and Benefits

  • Medical / Health Insurance Medical / Health Insurance
  • Free Lunch or Snacks Free Lunch or Snacks
  • Gym Membership Gym Membership
Other
  • Free Parking
  • Gear Provided
  • Pool and Gym Access
  • Role Allowance

Required Skills

  • Complex Problem-Solving
  • Business Analysis
  • Problem Solving
  • Technical Support
  • Communication Skills
  • Computer Literate / Basic Computer Skills

Preferred Courses

  • Information Technology
  • Computer Science
  • Behavioral Sciences [Organizational & Social Systems Development] and BS Advertising Management

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes 
Office Address
2503, Neo Soho Residence Lt. 25, Podomoro City, Jalan Letjen S. Parman Kav. 28, RT.3/RW.5, Tanjung Duren Selatan, Grogol petamburan., West Jakarta, DKI Jakarta, Indonesia
Industry
Information Technology / IT
Website
https://paket.id/home

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About Paket ID

We are tech based company in the supply chain vertical Since 2016 we have processed more than 100M transactions within our platform While our B2C platform (Paket.id) handles shipments for e-commerce, our B2B platform (Mile.app) handles field service management and its derivation, we are currently expanding our team size to match our quick growth.
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