Quality Assurance (QA) Manager
Oraclesee, Inc.
- Makati, PhilippinesSKY Plaza Building, 6788 Ayala Ave, Legazpi Village, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-07-24T16:00:00+00:00Job closed.
Job Description
- Manage a team of Quality Assurance and Business Analyst.
- Oversee the generation of performance scores for four departments.
- Coordinate with the other Department Managers in driving process and performance improvements.
- Set the quality parameters and the tools by which they are measured.
Minimum Qualifications
- Graduate of Bachelor's/College degree in any field.
- Extensive QA or customer services experience from BPO industry.
- Expertise in creating QA guidelines and policies.
- Strong analytical and problem solving skills.
- Strong performance analysis and people management skills.
- Excellent interpersonal and communication skills, both oral and written.
- Strong work ethics and value integrity.
- Can start ASAP.
- Amenable to work in Makati Central Business District.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 20th Floor Oledan Square, 6788 Makati Skyplaza, Ayala Ave., Makati City
- Industry
- Information Technology / IT and Business Process Outsourcing
- Vacancy
- 1 opening
- Website
- http://www.oraclesee.com
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About Oraclesee, Inc.
ORACLESEE, Inc. is a domestic corporation organized and existing under the laws of the Philippines to engage in the business of software design and programming, software system management, telemarketing, advertisement, handling and managing.