Customer Service Officer
NEWLY WEDS FOODS (PHILIPPINES)
- Calamba, PhilippinesUnit A, 103 Excellence Avenue, Carmelray Industrial Park I, Calamba, CALABARZON, PhilippinesCalambaCALABARZONPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Reports directly to Supply Chain Manager
- Responsible in attending to customers’ orders, inquiries and complaints.
- Provide assistance to Key Account Executives in providing feedback to customers with respect to order delivery, a status of sample requests/despatch details and other matters.
Minimum Qualifications
- Bachelor‘s Degree in any Business course with at least 1- 3 years experience in customer service
- With exposure to customer order processing, inquiries, and complaints
- Must be proactive, self-directed and excellent communication skills
- Strong computer literacy skills and analytical skills
- Good communication and presentation skills
- Excellent problem-solving skills
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Free Lunch or Snacks
- Performance Bonus
Required Skills
- Communication Skills
- Warehousing Management
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Supply Chain
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Unit A, 103 Excellence Avenue, Carmelray Industrial Park I, Calamba, CALABARZON, Philippines
About NEWLY WEDS FOODS (PHILIPPINES)
New Food Coatings (Philippines) Incorporated, doing business under the name and style of Newly Weds Foods (Philippines) is a joint venture company, manufacturing food coatings and seasonings for the industrial food sector throughout the Philippines and South East Asia. With affiliated production facilities in Australia, New Zealand Thailand and China, the group is collectively known as Newly Weds Foods Asia Pacific.
The company was incorporated in the Philippines in 2002, investing in a manufacturing facility located in Laguna, to the south of Manila. The factory has a state of the art blending capability and the company also distributes the complete range of Newly Weds Foods’ Japanese Style Breadcrumb and Special Bake Breadcrumb.
NWFP’s parent companies, Newly Weds Foods of the U.S. and George Weston Foods of Australia are experienced manufacturers of a diverse range of foods.
Newly Weds Foods is a world leader in the manufacture of food coatings and seasonings, with 12 manufacturing plants in the U.S. and Canada, 2 factories in the U.K. and a number of joint ventures and licensing arrangements throughout the world.
George Weston Foods produces a wide variety of food products including bread, flour, dairy products and biscuits in 64 manufacturing facilities throughout Australia and New Zealand. The company is owned by Associated British Foods of the U.K., one of the largest food companies in the world.