Job Description
• Monitoring availability, reliability and efficiency of the bank’s servers, wide area network, electronic banking channels and connection to external parties.
• Diagnosing, addressing, escalating, recording, tracking and/or reporting of detected/reported incidents.
• Addressing tasks, requests and queries assigned.
Minimum Qualifications
• Fresh Graduate or with at least 1 year experience in help desk or desktop support
• Experience and understanding of Network Infrastructure and Network Hardware
• Ability to implement, administer and troubleshoot network infrastructure devices
• Collaborative individual with experience working with various groups
• Willing to be on shifting schedule (24/7 support)
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Pasay, Metro Manila, Philippines