SCCM Engineer
KMC Solutions
- Taguig, Philippines20/F Picadilly Star 4th Avenue corner 27th Street Bonifacio Global City, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2016-12-25T16:00:00+00:00Job closed.
Job Description
- As part of the SCCM team, you will have ownership of the System Center environment
- Create and maintain a patch management strategy for tools and methods including tools that maintain a secure computing environment
- Perform reporting and remediation planning to ensure that all systems maintain current software versions and maintain any discrepancies and report to leadership
- Acts as a liaison to the enterprise business units and server team leaders to plan, schedule and implement remediation to ensure that all systems are running the latest software versions and patches at all times
- Create software metering/usage reports to maintaining license compliance
- Ensure that all enterprise assets possess standard license versions, virus protection signature files, monitoring agents and encryption software and create reports indicating discrepancies along with plans for remediation
- Prepare software vulnerability assessments reports in conjunction to patch deployment methodology and determines how to resolve in a timely manner taking into consideration system uptime requirements.
- Prepare policy enforcement reports concerning the latest policies in place and deployed to all assets
- Use the Microsoft System Center Configuration Manager solution to package software for enterprise deployment
- Create, package, test, schedule, deploy and supports software packages delivered
- Evaluate new tools and creates a deployment/support strategy for RoundPoint
- Leverage alternative packaging solutions to deliver and distribute packages using WISE package studio or a scripted solution when SCCM cannot be used
- Maintain PC disk encryption standards throughout the enterprise and troubleshoot issues, which could compromise the confidentiality of the data
- Troubleshoot and repair encryption failures or problems and works with the IT Service Desk and Desktop support teams to ensure support documentation is up to date
- Ensure proper monitoring, troubleshooting, upgrades, retirement, and expansion of existing environments and perform software upgrades as well as 24x7 on-call support for problem resolution (on-call rotation with other team members)
- Ensure that the creation, maintenance, and support a standard PC image to ensure standardization and supportability
- Ensure that an image deployment process for Windows/Linux/Mac based PC’s and servers exists and is adhered to
- Participate in the evaluation, selection, and installation of new hardware products and PC operating system versions for supportability/compatibility
- Participate as technical resource in cross-team troubleshooting efforts
- Maintain an anti-virus/anti-spyware solution by software selection, policy creation, deployment, enforcement, and support
- Evaluate new tools and creates a deployment/support strategy for RoundPoint
- Resolve tickets for the team queue in compliance with the IT Service Desk processes
- Interactswith the on-site help desk staff to ensure that support services delivered by staff are provided in a timely manner
- Perform installation, configuration, maintenance, and upgrade activities for all tools maintained by the team
- Create supportable documents pertaining to system builds and configuration
- Ensure that documentation is kept up to date and reflects all changes
- Schedules and manages system activities in order to optimize hardware/ software availability and utilization
- Responsible for the efficient operation and management of PC systems
- Assist other team members when their workload becomes overwhelming or as required by leadership
Minimum Qualifications
- Microsoft Certification preferred
- Experience with Windows 7 and Windows 10 Enterprise versions
- SCCM experience with creation, migration and deployment of application packages. Solid foundation of designing and implementing distributions with SCCM
- VBScript and/or PowerShell scripting
- Emphasis on sharing of knowledge through good communications, peer training and written documentation
- Ability to work independently without intensive oversight
- Must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact
- Initiative and ability to research problems independently, finding root cause
- Understanding of all infrastructure functions including network, servers (physical and virtual), and end user computing devices
- Ability to work under pressure and within strict time constraints while working in a changing environment with continually changing direction and requirements
- Ability to communicate technical details to business leaders as well as to communicate contact drivers to other team members (written and verbally)
- Must be confident, highly motivated and passionate about making a difference within RoundPoint.
- ITIL certification preferred
- Financial and/or Mortgage industry expertise preferred
- Microsoft desktop technologies
- Discipline to adhere to formal system lifecycle methodology
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 20/F Picadilly Star 4th Avenue corner 27th Street Bonifacio Global City, Taguig, Metro Manila, Philippines
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About KMC Solutions
KMC Solutions is the leading outsourcing and offshoring corporate services provider in the Philippines. Our company delivers effective business solutions through a seamless integration of services, together with our sister companies: KMC MAG Group, Inc., the country's top real estate services firm and Kittelson & Carpo Consulting, a business consultancy firm. From finding the right office space or serviced office, complying with legal and business requirements down to human resources and payroll management, KMCS offers a full suite of business process outsourcing (BPO) and offshoring services that are designed to help foreign companies and investors smoothly enter the Philippine market and expand operations in the country.
KMC Solutions has a cross-cultural team composed of expatriates and Filipinos who collaborate using quality-centric processes to deliver effective results for our clients. Since 2009, KMCS has assisted businesses in successfully transitioning and establishing operations in the Philippines. Our client portfolio includes SMEs and multinational firms such as Bright, WEIR, and Readify.