Customer Support Representative
Joe Riley & Associates Inc.
- Quezon City, PhilippinesUP Ayala Land Technohub Building I, Don Mariano Marcos Ave, Diliman, Quezon City, 1101 Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Assist with placement of orders, refunds, or exchanges.
Minimum Qualifications
- Bachelor's degree or equivalent experience
- At least 2 years of solid experience in BPO or shared services
- Excellent interpersonal skills
- Highly analytical and detail-oriented
- Amenable to work in any schedule
- Willing to be assigned in Quezon City
- Can start ASAP
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- UP Ayala Land Technohub Building I, Don Mariano Marcos Ave, Diliman, Quezon City, 1101 Metro Manila, Philippines
About Joe Riley & Associates Inc.
Formed in 1989 in Australia and brought to the Philippines in 1990 to address the need for expert skills in deployment, management and use of business consulting and recruitment services in the Asian market.
In today’s global and increasingly volatile economy, successful businesses have to find ways to thrive in a dynamic marketplace. To meet this challenge, has established a global footprint in the recruitment industry which includes partnering with major businesses to take full advantage of the myriad opportunities wherever and whenever they present themselves, offering its clients a reassuring peace of mind.
is a multinational recruiting and consultancy company.
We pride ourselves on providing the right people with the right skills at the right time. We specialize in providing the hardest to find people both locally and internationally. We maintain the highest quality of customer service, providing our clients with candidates that are often in the top 10% of their industry.
With a team of over 15 professionals from various backgrounds, nationalities and industry expertise,is well positioned to draw from a global pool of human resources recruitment opportunities encompassing a vast range of industries. only selects candidates who have stable previous work histories and qualifications that match the client’s requirements. We always seek candidates with good communication skills and the ability to assimilate rapidly into our clients working environment and culture.