Video Surveillance Operator  

Core Capability (Security Monitoring)

• Monitor the control center systems by processing motion triggered alarms and live video feed;
• Understand and observe video feeds;
• Identify threats and risks;
• Escalate threats and risks to the supervisor for immediate resolution;
• Record pertinent monitoring events for archiving and investigation (identification, escalation, resolution, etc.).

Technical Escalation

• Ensure all components of the control center are fully operational by validating that all cameras are in working order and reports of down equipment are done in a timely manner;
• Understand and identify the various technical problems;
• Escalate these issues in a timely and complete manner.

Administrative

• Ensure diligence in attendance and timeliness
• Come to the office prepared to render a full shift

• Possess a Bachelor's/ College Degree;
• Fresh graduates are welcome to apply;
• Experience in Security/ Armed Forces/ Protective Services, Video Surveillance. Monitoring or equivalent is an advantagebut not required;
• Comfortable in front of the computer over long periods of time;
• Comfortably manipulate a computer using keyboard and mouse;
• Knowledgeable in Microsoft Office suite including Word and Excel, email, web browsing, etc.;
• Required language(s): Filipino, English;
• Willing to work in Ortigas Center, Pasig City;
• Open to work during evenings, weekends and holidays.