Customer Service Representative | International Account
Diavox Network Inc.
- Makati, PhilippinesLa Fuerza Plaza 2, 2241 Chino Roces Ave. corner Sabio Street, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱18,000.00 - ₱22,000.00 / monthPHP180002200018000MONTH
- Full timeFULL_TIME
Expired 6 years ago
2018-10-12T16:00:00+00:00Job Description
The primary function of the Customer Service Representative (CSR) is to communicate with our customers and provide information about our products.
Sample tasks include:
- Outbound appointment setting through our online portal
- Updating of database through our online portal
- Answering customer inquiries
- Advising customers if there are any changes/ updates with regards to our products and services
- US based account (Pacific Standard Time) Monday - Friday
Minimum Qualifications
We are looking for individuals who have excellent English communication skills- speaking and writing for a US based account.
- Must have experience in the BPO industry for at least 6 months
- Must have experience in Customer Service
- Background in sales and/or upselling is a plus
- Must have basic knowledge of Microsoft applications and typing skills
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Medical / Health Insurance
Performance Bonus
Free Lunch or Snacks
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed vocational course
- Recruiter response to application
- Always
- Office Address
- La Fuerza Plaza 2, 2241 Chino Roces Ave. corner Sabio Street, Makati, Metro Manila, Philippines
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About Diavox Network Inc.
Diavox is an internationally recognized company focused on developing cutting edge voice processing solutions. Our flagship products are Interactive Voice Response Systems (IVRS) and Hospitality Media Gateway with Voice Messaging Solutions (HMG). DiaVox designs, develops and distributes high quality voice processing products to corporate end-users, government facilities and telephone companies in the international marketplace. Diavox provides strong customer support infrastructure across all platforms which have helped develop end-user confidence in the Diavox product line.