Customer Fund Specialist  

We're looking for a self-starter, fast l with good analytical, linear and logical troubleshooting skills that meet below qualification to be our Customer Fund Manager!

Responsibilities：

• Perform daily reconciliation covering transaction executed and Nostro account reconciliation to ensure that committed payments are correctly settled while consistently reflecting on the general ledger.
• Support funds operations functions include remittance, charge back and customer refund.
• Work independently with financial institutions, payment companies, corporates and banks to investigate and resolve settlement discrepancies.
• Liaise with internal teams to support customer inquiries and customer complaints resolution.
• Work with business partners and Technology to onboard new payment channels.
• Participate in system enhancement projects to continue improving the degree of operational automation.
• Continue to improve on control points to reduce operational error while ensuring the process established is in compliance with country regulation.

What qualifications we see from applicants:

• full time experience in finance /accounting/settlement, experience in operations with exposure to payments, Nostro reconciliations, payment companies and/or corporate treasury.
• Preferred if any background or understanding of payment industry in Indonesia
• Ability to operate independently under pressure and deliver result within committed timelines.
• Fast learner, being able to adopt to an ever evolving environment.
• Self-disciplined, action-oriented, perceptive and responsible, with good risk-awareness;
• Proficient in verbal and written English with good communication skills.